All Questions

Hi there - looking for some assistance with entering a transaction for Canadian Customs Brokerage. Can anyone help me enter such things as Customs GST, Customs Disb fee/fin fee, EDI clearance, and brokerage? Thanks in advance...

HI there - is it possible to save a copy of a data file so that a client with an older version of the software, can access it?

Hi there - I'm a New user trying to setup my HST Receivable for the prior year - in the Transaction Entry screen what is the offsetting account? It automatically chooses Income as the type but won't let me enter the amount in the line entry. What ...

Hi there - I'm a New user trying to setup my HST Receivable for the prior year - in the Transaction Entry screen what is the offsetting account? It automatically chooses Income as the type but won't let me enter the amount in the line entry. What ...

Hi there - I know there is a way to change the format of the date so I don't have to type redundant information (year, month), by putting the day first instead of last. I don't remember how to access it. It is not under "preferences" that I can se...

Hi Steve where can i find the loan area where the original amount was entered

Hi Lana, I have completed the capital asset setup in Partnership. Now I need to know how to clear the fixed asset figures in Class 10, Class 6 and Class 8 for the individual?

Hi- Is AgExpert Mobile app not linked to the AgExpert account that I enter books onto?

Hi I'm a brand new user and I'm trying to get set up..i'm trying to enter all of our bank accounts we have several...it won't let me change the account number to our account number...and as well i'm not sure how to add several different accounts.....

Hi I renewed my subscription for three years in about March 2017. Just wondering if there have been updates to accounting software? My version says 2017-01. In the past, we would get an email with a link to the update, does this still happen?