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Created by AgExpert Support
Created on Oct 1, 2016

Disqus Agexpert Accounting Questions Archive

I was midstream posting adjusting journal entries when the system said there was an error and I should close AgExpert. When I signed back in again and brought up the file.. this is what I received as a message: "a problem has occurred opening this data file: 1) another user or program maybe be accessing the data file. 2) data wasn't created by this software 3) data file has become severely corrupted.

Has any one run into this error before? Is there any chance I can still open and use this file? On the bottom of the message it says to "run the repair utility".. does anyone know how to do that or if that would help?

  • ADMIN RESPONSE
    Feb 10, 2025

    Hi Delores!

    When you have some time, please give us a call at 1-800-667-7893. Our support staff will work with you to determine the cause of your issue, and hopefully get you back up and running!

    Thanks!

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