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I mistakenly did my payroll CRA remittance for the wrong month (September instead of October) and I had already done September. I know these can't be reversed using the reverse button, so how can I delete this or reverse it somehow so that my accounts reconcile? I am using the AgExpert Analyst desktop version.
Good morning Heather!
Just to confirm, is it the remittance itself that is the incorrect date, or is it just the payment that has the incorrect date?
If it is the payment itself, you can quick edit the transaction to update the date to what it actually should be. This will simply change the date of payment to the correct time without creating a reversal.
If it is the remittance, though, the issue goes deeper than just the remittance being the wrong date. The remittance date is based on the paycheque dates, so if the remittance date is wrong, the paycheques are also wrong. The process you would take to fix this would be:
1) Reverse the paycheques that are a part of that remittance.
2) Save the payroll remittance. This should create a negative payroll remittance that would offset (or, "reverse") the original one.
3) Re-enter the paycheques with the correct dates.
4) Save the payroll remittance with the corrected date.
You may want to give us a quick call at 1-800-667-7893 to discuss a little more in-depth, just to determine which course of action is the correct one. But in general, this is how everything would work.
Let me know if you have any further questions. Thank you very much!