Good afternoon Keith.
We'll need a little bit more information about the error you are experiencing. Do you get this error as soon as you try to login to the application? And what browser are you using on your system?
My first ask would be to make sure to clear out your cache and cookies to see if that does anything. You can find instructions on how to do that by going to http://community.fccsoftwar... and clicking on the link that matches the browser you use.
If this doesn't seem to help, I would ask you to give us a call at 1-800-667-7893, and we can do some more in-depth troubleshooting with you in the moment. Hopefully we can come up with a solution to get you on your way!
Thank you very much!
