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I have done the 2014-01 update and am just working on November 2013 entries, just noticed that my payroll option has disappeared completely. I can not find payroll anywhere now, and need to enter my November and December 2013 paycheques. The Payroll Remittance option has also disappeared. Please help! Did I make a mistake by updating my software to the 2014-01 already, should I have waited until 2014??
Hi Kendra -
It sounds like the payroll aspect needs to be activated. Click on the 'help' menu along the top of your AgExpert. Select 'Activate AgExpert Analyst' from the drop down menu. A new window will pop open. Under the serial number the 'Activate the payroll module' box should have a tick mark in it.
I'm betting yours isn't checked off.
If so, tick it. Then either activate online if you know your email address used for usual AgExpert correspondence...or use the phone activation. The online activation goes real quick and is handy since it's Sunday and the phone lines aren't open.
Once activated your payroll and remittance options will be back as choices on your usual drop down menus.
Kim