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Categories AgExpert Accounting AgExpert Analyst
Created by AgExpert Support
Created on Nov 17, 2018

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I have a couple customer accounts that are showing an A/R balance of 1 or 2 cents. My husband was being 'helpful' by posting the customer payments but didn't notice there was a difference between cheque and invoice. Now that a payment has been applied, I am unable to modify the invoices. How do I adjust those outstanding A/R so that I can clear them off my A/R report?

  • ADMIN RESPONSE
    Feb 10, 2025

    Hi Tanya, you could deal with this by reversing the transaction, and then entering it again with the right amount. Alternatively, you can do a deposit for zero dollars, add a RP line to clear the outstanding amount and you can offset it to an IN or EX line, whichever applies.
    Hope this helps!

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