Hi, I created an invoice using point of sale and completed as a charge. Then i realized there was an error so I edited the transaction and printed a new invoice. Now when I go to post the deposit in the transaction entry screen, the invoice amount is not showing under the receivable payment for the customer. How do i apply the deposit to that invoice?
Hi Heidi! When you edited the invoice, did you maybe change the payment type from Charge to Cash? That's the only reason I can think of where it might disappear from Receivables. if you can find that transaciton again, do a review and see if it's settled against your bank or against account 1200-00. My guess is that it's gone to the Bank. If that's the case, the do another full edit and fix that last thing and you should be good to go.