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Hello, just wondering if there is a glitch in the 2021-03 desktop Analyst - where reports will only print in Landscape? Thanks.
Good morning Allison!
Nothing has been changed with respect to the reports in Analyst in several years now. I have 2 thoughts that might be something worth investigating.
1) Is there specific reports, or is it only a couple of reports? I know of at least one report that is designed to print landscape (Transaction Report), but I think everything else is designed to print portrait.
2) Can you also make sure to take a look at your default printer's settings to make sure that portrait is the default mode and not landscape? It might also be worth uninstalling/reinstalling the printer drivers to make sure that everything is working as expected on that front.
If the second item doesn't fix things up, I would recommend giving us a call so we can take a look at your printer settings. Usually reinstalling the drivers fixes a lot of printer issues though, so hopefully that will do the trick! Let us know if this helps - thanks!