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Categories AgExpert Accounting AgExpert Analyst
Created by AgExpert Support
Created on Mar 16, 2017

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Anyone else experiencing troubles with downloading Credit Card statements thru the Import Bank Statement feature? The balance is always wrong, but the individual transactions are always perfectly matched. Can't figure out where the balance is coming from. Import Bank Statements feature works perfectly for bank statements. Have only experienced this issue with Credit Card statements.

  • ADMIN RESPONSE
    Feb 10, 2025

    OK, test confirmed the problem. My import is bringing in Bank Statement balance as my current balance on credit card rather than my balance as of the ending date of the statement. I'll let the development team know. In the meantime, just manually correct the bank statement balance field as I'm sure you've already been doing.

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